Shipping Best Practices for Sellers
Shipping Like a Professional
Good shipping practices protect both you and your buyers.
Before Shipping
Packaging - Use appropriate box sizes - Protect fragile items with cushioning - Seal packages securely - Consider weather-resistant options
Documentation - Include packing slip - Keep copy of shipping receipt - Photograph items before packaging
Choosing Carriers
Consider: - Reliability and tracking capabilities - Insurance options - Delivery speed vs. cost - Coverage for your shipping zones
Tracking and Communication
- Always use tracked shipping - Share tracking numbers promptly - Update buyers on shipping status - Notify of any delays immediately
> Important Notice: Untracked shipments leave you vulnerable in disputes. Always get tracking confirmation.
International Shipping
Additional considerations: - Customs requirements and forms - Prohibited items by country - Extended delivery times - Import duties disclosure
Handling Returns
Have a clear policy: - State conditions for returns - Specify who pays return shipping - Define inspection process - Set timeframes