Understanding the Escrow Timeline

The Escrow Process Timeline

Understanding when funds move helps set proper expectations.

Stage 1: Payment Initiated

When a buyer pays, funds are held in escrow—not transferred to the seller. This typically happens instantly.

Stage 2: Seller Fulfillment

The seller has a defined window to ship or deliver. Failure to act within this window may allow the buyer to request cancellation.

Stage 3: Inspection Period

After delivery, buyers have an inspection period to:

- Verify the item matches the description - Check for damage or defects - Confirm functionality

The inspection period length depends on the item type and platform policies.

Stage 4: Release or Dispute

Two outcomes are possible:

1. Buyer approves → Funds release to seller 2. Buyer raises issue → Dispute process begins

> Important Notice: If buyers do not respond within the inspection period, funds may be automatically released. Always inspect items promptly.

Dispute Timeline

If a dispute is raised:

1. Both parties provide evidence 2. Review process begins 3. Resolution is issued 4. Funds are distributed accordingly

Tips for Smooth Transactions

- Communicate delays proactively - Document everything with photos/videos - Respond to messages promptly - Be specific about item condition